But i was able to achieve the elusive infinite return on a majority of my RE and all of my investment RE that I purchased prior to 2020.Infinite return has the benefit that the finances are not the hindrance to scale.  

The marketing/advertising firm, aka RE broker, is not the expert in building codes, zoning, structural engineering, neighborhood safety, etc.As a prudent investor, always do your own due diligence or you'll end up being (unitentionally) misguided by a RE broker's information.  

RE always goes up overtime.

While I did spend about $15K on renovations, that amount doesn't need to be factored in for this discussion.

I recently came in contact with a RE investor who is farther down the line in his career than I am.

He needs  good RE broker to give him price its worth ..

There's a lot of discussion about managing a STR from a distance.

OPWhat is your RE strategy and experience?

AI is definitely taking over follow up re-engagement and appointment setting though.

A PMC cannot risk a ticket or lawsuit because an owner takes too long to approve an emergency.You do have the right to be frustrated that you weren't informed about the repair as it was being done.Suggest you discuss with your PMC and see what they say.