She finally sends me a screenshot of this and it appears to be a Naples FL rental group that I belonged to.  

Again, you appear to have two long term rentals.

Every system you try will have flaws, or you may salivate over a feature that appears in other software.Some familiar names are mentioned frequently: Stessa, Apartments.com, RentRedi, TenantCloud, Innago, RentManager, Avail, Rentec Direct, Doorloop, etc.I recommend conducting thorough research on each app online to understand their offerings, pricing, etc.

He's got a few BP podcast appearances, check them out!

We have some single family rentals and it appears that our property manager might be going out of business.

If the bed bugs suddenly appeared after 10 months, it is something the tenant brought in. 

This is one of the problems with housing in lower tier markets because on the surface they appear to be great value but capex makes it impossible in many cases to keep them up and running and therefore the cash flow from your spread sheet rarely translates to reality.

Imagine me asking my attorney for $35K worth of free court appearance /advise or a real estate agent to forgo the 6% fees on selling of a home or demanding my property manager give me 20 years of free property management or going to Best Buy every week and coming out with a cart full of electronics good without paying, etc.

They think my name is Att not Matt lol.I do have to say I appreciate Tyler appearing on the forum to defend himself but doesn’t make me trust him.

The website 51west.properties also scores low on scam advisor ("owner is using a service to hide their identity, high number of suspicious websites on the server, registrar has a high % of spammers and fraud sites, website is (very) young, website appears to be hosted by a company with a bad reputation", all according to https://www.scamadviser.com/check-website/51west.properties...)Trust your instincts.