I have multiple rental properties but am asking with this situation as it is my first time encountering this.The facts are: I have a management company who manages a single family home for me.

What would you do if you were in my situation?

While it’s frustrating that the tenant is still there and not paying, turning off utilities could complicate the situation and potentially lead to legal consequences for your "friend".In the meantime, document everything (the tenant’s non-payment, the lease terms regarding utilities, and their attempts to resolve the issue) to present in court, which may help recover the outstanding balance later.

For example In my situation we like to say i’m the sword and shes the shield, as in I go out and look for investments and develop the skills I need for it and shes the budget and risk analysis.

Immediately I get relevant, helpful and such actionable advice that pertain to my exact situation. 

I was told it would take 4-6 months at most for a payout..I have over $1000.00 invested and am on a fixed income was just trying to improve my financial situation.

In most situations the tenant is 100% responsible for the initial security deposit payment, and any recurring utility charges. 

Anyone with the expertise that can help me out with this situation?  

What do I do and how do I handle this situation professionally?

I am fully aware this is not a legal advice forum, but just looking to hear what other landlords have done in this situation.