The tenant base will be international house of prayer students and staff.

I have made some great professional relationships with folks who are either IAs or staff adjusters who write a well-written estimate (after the claim is reassigned to them once I'm hired) and who are obviously trying to take good care of the insureds. 

They have supporting staff (leasing assistants, accounting, business developer, senior PM) all these roles help support the PM to give that service to our clients.

That's a bad situation and they're supposed to be impartial but that's easier said than done.

I am like you though when I had a bunch of rentals my staff would not let me talk to the renters I was always undermining their firm grip on being a landlord... they would get me and the next thing I know I am buying them grocieries  LOL

When staff get little positive feedback from tenants or owners they tend to burn out***Having said all that I own tons of rentals and require my managers to bill me for their fee, repairs, and services. 

We are looking to add the role to our staff of "CHA Inspection Coordinator" for our Chicago portfolio(Bronzeville, Washington Park, Wood Lawn, South Chicago, Calumet Heights, & Deering) under management.

Anyone have any relationship with one of the staff members?

Show him your interactions with this guy that you documented in a staff file with all the above info.Good luck.  

Now to thinking broadly, how about nontraditional students who are working year round, grad students with families who are year round, university staff, faculty, etc..