Hey CJ, I definitely don’t think you should be lowering the standard of good service.

From a “landlording” lens, however, I’d recommend recruiting a solid team of locals (e.g. attorneys, leasing agents, property managers, contractors, etc.) who can help you with closing, leasing, maintenance, repairs, and capex.New construction and turnkey assets are also popular among long-distance investors, since you either won’t have to do much maintenance or capex at the outset (in the case of new construction) or can work with a single, full-service point of contact (in the case of a turnkey property).

A call to customer service fixed this.  

I wanted to ask about pricing as well.I have reached out to support@biggerpockets twice (Feb 16th, Feb 19th), no response and reached out to the general customer service a few days ago, no response. 

About imagining Capex you're looking at two things equipment end of service life replacement costs, including downtime of the unit for turns if there are problems getting the equipment quickly.

But did you know that if your rental was placed into service before 2022 that you can still recapture the tax benefits of 100% bonus depreciation if you do a cost segregation study?

Charge the tenants for the service calls to repair THEIR damages & violations.

It's best to shop around with a few lenders in the area and go with the best service and options for your deal. 

Personal Service Activity Test: The activity is a personal service activity, and the individual materially participated in the activity for any three taxable years (whether or not consecutive) preceding the taxable year.7.

Not ready to pull any triggers at this point, just doing some research to see if anyone has used his service, he comes  up first on google and the typical good and not so good reviews.