Again, the BiggerPockets store has some books on this topic, or you can learn about it by watching podcasts, reading blogs, and interacting on the forum.

all my interactions with Scott have been positive (forums and in person).Final item is as is traditional they announced location of next BPCon after final keynote.  

As a long-standing customer, my interactions with their team, particularly a customer service representative named Mike, have been deeply disappointing and reflect a lack of professionalism and organizational competence.Initially, I discovered an issue with a second account that was inadvertently created under my name.

The bubbles you see are properties, and the % relates to the property's Cash on Cash Return 😊 What an interesting map you created,is it interactive? 

A good friend of mine in Tampa got his claim rejected for “pre-existing” damage, but because he had photos and videos taken just before the storm, he was able to prove otherwise and get his claim approved.File Your claim Immediately:In Florida, you have only 7 days to report a claim after discovering damage, so move fast and keep a detailed log of every interaction-every phone call, email etc.

I was more diligent about soft aspects of the interaction when accepting applications.  

From what little interaction I did have, they were both real nice.The words trust but verify still ring trueGino I interviewed lane -I do not think they intentionally were out to scam people at all.

All of you interactions should be viewed through that lens.

Again, the BiggerPockets store has some books on this topic, or you can learn about it by watching podcasts, reading blogs, and interacting on the forum.

They ask about staying long term, hoping the thought of all that money will entice you to interact with them and leave your defenses down.