Would cause me to not even ever considering that in today’s environment.

The tenant is understandably frustrated and has mentioned safety concerns due to slipping hazards caused by the water.

Only at the end of day on Thursday, January 2, Taylor sent us an email asking us to request new updated closing letters, causing us confusion.

It depends on a lot of factors; primarily the local jurisdiction rules that may limit lease changes (in Portland/Oregon rent, security deposit, screening fees, an no-cause evictions are heavily regulated).

Due to inflation and the drastic increases in material, labor, and supplies, that's naturally caused carriers to rethink limits/values on file. 

He has informed me that the tenant has never missed a payment and has not caused any problems.

Small details like a handrail on stairs or window locks can cause your unit to fail an inspection, delaying the start of rent payments.

But I think the your point on this causing a business loss is what's going to be my biggest huddle.

If your problems were really caused by an unexpected ac failure (can’t believe your realtor didn’t get seller to throw in a home warranty.) and not lifestyle.

Santarelli as an absolute industry expert (podcast, websites, press, social media advertisement) cause investors to have a false sense of security.