I can tell you that their involvement is on the financing side only, as they work with local installer partners on the back end with the installer managing the customer relationship so Mosaic wouldn’t typically interact with the customer directly which might explain the gap in the line of communication.

It can be drained every use (as long as you have an area to drain it properly to so this would be the only hold back) so no chemicals needed or reliance on a Hot Tub maintenance person2.

Repair & installation costs in the Boston area are some of the highest in the country.- Watch out for residential tax exemptions, and be aware of which towns / cities have them.

If they don't repay their taxes, then you can go through the proper channels to acquire the property.

That may help identify your angle on being able to connect with the proper people.

The proper roommate addendum should reflect you adding 2 new occupants and should include language as such:the parties hereto agree as follows:1.

Take ownership of your mistake and learn to do the proper due diligence recommended above😊

We used Anderson Business Advisors to set everything up properly and have not regretted the couple thousand we spent, as well as the monthly fee for them to keep up all our legal and give us unlimited access to attorneys.

If they don't repay their taxes, then you can go through the proper channels to acquire the property. 

If its been on the market for a month with only 1 applicant, then that surely sounds like an issue and sounds like it's either not properly marketed or the price is too high.