Issue the loan to the borrower's entity (LLC).Either be available to receive a call or return the call as swiftly as possible when the borrower comes calling.Allow the borrower to have multiple open loans simultaneously (if all parties are comfortable with it) to help the borrower grow their business.Have loan products that help the borrower to expand their investing options in relation to ground-up construction and/or multifamily.Have staff that are knowledgeable to investing that can assist and understand the borrower's concerns or requests.Just a few that come to mind. 

Do I buy a few apartments from the developer or do I need to buy the whole building with multiple units?

No matter how many times you have explained the benefits, sent multiple estimates, and followed up with a client, they still go somewhere else.

I have a MFR developer client that must be a multiple 100s of millions in net worth(a few thousand MFR units in Socal alone), he signs personally as the president/owner for his entity(ies).

Once you analyze and view multiple properties in an area, you start to see what is typical and what you are looking for.

I'm on a LOT of people's email lists, and I see multiple investment offerings every day of the week.

If the software is not simplifying your life or making you more accurate, you shouldn't use it.Software does have extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

Lessons learned - Get multiple bids for the project and be ready to negotiate with contractors.

But if you have reserves, multiple exit strategies, and the ability to pencil out deals, you will be able to take advantage of these loans easily. 

I'm not affiliated with them or sponsored by them in any way, they're just easy to work with and will shop your deal around to try to get you multiple loan offers.