was it because of the tenant or should it have been part of routine maintenance.As mentioned, whether 9 days or 9 months, if it is within the time period allowed by statute, then you should respond. 

With so many types of customers, and with customers routinely falling into more than one group, and so many companies marketing themselves to real estate investors and landlords, it's hard to find just the right mix of software.Here's where I stand now:$970/year to Quickbooks Online, a platform I detest, to do a mediocre job managing my books. $400/year to Dotloop, a platform that hasn't seen a significant UI improvement in years, to help manage my real estate agent transactionsLogins with 7 accounts across 4 banks (2 of which are also lenders), 2 additional lenders, 2 major credit card issuers, and a property management company using appfolio, and no centralized place to manage them all. 

The 60%  will give you the best possible financing terms and assuming good credit still give you enough cash flow to cover routine maintenance/vacancies with a payment around 1100~ a month. 

Do you routinely hear horror stories about them exploding or killing people?

Just routine maintenance.

As my portfolio grows and general life is getting busier, I am looking for some ways to deal with some of the more mundane/routine tasks.

I routinely have my team members assess new projects before I close on the deal.

. -- You'll keep back maybe 5% of all rents for routine maintenance and another 5% for capX (big expenses like roof or furnace replacement).  

Thank you so much John Madison and the whole fund and routin thank you so much John Madison and the whole fund& team 

You can keep an eye on things just by doing your normal routines.