For further learning, here are some solid bookkeeping books that can enhance your knowledge:"The Book on Managing Rental Properties" by Brandon Turner – This book covers not just the property management aspect but also has sections on bookkeeping and managing finances."

I’m not that dumb that I would put in a signed offer before understanding some aspects of benefits.

Any advice on that aspect?

I have hired another company to handle all other aspects of my financial needs.

However, beyond the repair aspect, I would also caution that you understand the auction process and how properties go to auction, who is foreclosing, and why.

What aspects of real estate do you love? 

I'm venturing into multi-family purchases through them now, and we will see how that goes.I appreciate @Tyler Jahnke documenting the realities of his experience with them, instead of speculating on what "could be" based on horror stories heard from someone who has never actually invested with the company.I can attest to the communication leaving something to be desired, and I can tell the company is working on that aspect, but the true end goal of consistent cashflow seems to live up to it's promise so far, 18 months on.

These are key aspects of working with an agent especially in an area like that with the STR market.

For you to ask this, you're valuing that "16% CoC" so highly it's likely overriding the real material aspect of the investment.

If you are looking for a GC who will take care of all aspects of the project, you are going to pay a premium.