I always approach courteously and respectfully.   

However, at the end of the seminar they tried to get the students to get into a finance program for their real estate classes, I courteously said no thank you!!!

Be courteous, you never know what you're going to learn.

Owners are very courteous and helpful.  

He's since gone out of business, probably because he didn't charge enough, but did great work and was very honest and courteous.

He's since gone out of business, probably because he didn't charge enough, but did great work and was very honest and courteous.

I let everyone know that they are adults and need to be courteous to each other like regular humans living in any home.

I do file evictions in December as if they can't pay in December, they usually have a harder time paying in January when all the cash has been spent on gifts for family.I do send small gift cards to tenants who have been very courteous and helpful during large maintenance issues that are no fault of theirs like a tree partially fell on a property last June. 

I respected him for his courteous candor.

The idea of a gift card and a thank you for your patience note would be much appreciated - obviously, it was an accidental incident that wasn't your fault, but you still want to be courteous and have a trusting and respected relationship with your tenant!