@Jake Knight stick with excel.  

If you find that they do require real estate license to do property management there is a real estate commission that you may be able to file a complaint with and depending on what their findings there could even be a recovery fund.I would probably start with finding a good real estate attorney with specialized landlord tenant knowledge to give you some good professional advice.Just for future reference, a good way to find a good property manager is to go to www.NARPM.org and do a search for property managers in that local area, particularly ones with designations or certifications.I always hate to hear when landlord runs into a bad property manager it is never good news.Good luck in getting this resolved for your mother.Sincerely,Kevin Knight

Thanks @Troy Knight and @Matthew Kreitzer.Anybody from Charlotte recommends a good CPA?

@Jordan Knight Hi and welcome to BP!

Kenneth Knight 

@James Knight Hard to give insight when the description is vague.

Knight

Originally posted by @Ricardo L Knight:@Zocky Zhang no you can't in force it unless it's In the lease.

Originally posted by @Ricardo L Knight:@John Morgan hey can I get some more information about the the lenders  Just sent you a PM with the lender I used. 

The best and most reliable are paid subscriptions: Black Knight, Data Tree etc.