If you're investing remotely, especially for buy/hold, I highly recommend for the investor to spend some time in the cities that they are interested in

I reached out to Anton the CEO to request a refund because I've been spending money on this company but have not seen a dime of ROI.

@Ken LivingstonRule number one for maximizing your income in real estate  is to not spend money that doesn’t earn you money unless you have to.  

In its best year, 2023 it cash flowed $3,000 a month before increase in property tax and utilities have squandered it down to maybe $1,500. 

I understand why this is the case and truly respect those who spend the time and effort into calling, contacting, and convincing owners or already have strong broker relationships.

Stop hanging out with your deadbeat buddies that spend all day drinking, talking sports, and otherwise wasting away.

For some people it comes down to spending-some people can make 3x their rent and still be short money, others could make 2x their rent and always pay on time.

Stop hanging out with your deadbeat buddies that spend all day drinking, talking sports, and otherwise wasting away.

You should only consider switching when your current software has a significant flaw or lacks features that force you to spend excessive time on workarounds.

A door lock doesn't function, four cracked windows, a broken door handle...those sound like issues the PM should have found during the inspection.When you get a lot of repair requests from a new tenant and they seem to be legit, I would recommend they spend a week or two getting settled, write down all the issues they come across, then send your contractor to handle everything at once.