No finger pointing between two agencies.

Some things that make a rental appealing 1 - pet policy (pets or no pets allowed)2 - number of full bathrooms 3 - number of floors (single level vs multi)4 - backyard or lack thereof5 - school ratings (higher the better)6 - crime ratings (lower the better)7 - location to highways8 - amenities (parks, pools, trails, lakes, etc)9 - location to place of employment.10 - age of the property 11 - appliances Just to name a few.

The issue is a lack of control over anything going on with the mortgage and anything associated with it.

I don't have any real life experience with building or developing, so excuse my lack of knowledge. 

Money --and the lack of communication around money-- is the largest cause of divorce.

You also run the risk of burning good leads by showing them a filthy apartment.You may want to appeal to your outgoing tenant that each of your goals are aligned, and the sooner you find a qualified applicant, the less showings will need to occur - and the level of housekeeping (or lack thereof) is working against that mutual goal. 

I would say that the challenge in both cases was "lack of knowledge" regarding their lending options.

She's a single mother who migrated to the US from Southeast Asia and, lacking much formal education or guidance on retirement savings, has been working as a caregiver for the elderly for most of her life.

After a few hard phone calls, and several weeks of back-and-forth, my client decided the lack of trust in the seller, and the multitude of issues were too much for even the best deal on paper; and this may have been excellent.As agents, we constantly walk the line when it comes to judging a "good deal". 

Borrowers who have never been exposed to agency lending can often be caught off guard by the post-closing reporting and inspection requirements.