In France, they sell wine.They identified their customers (in your case, reliable tenants) and provided what they wanted to buy (rent).SummaryFollow this proven, step-by-step process to maximize your chances of success and minimize risk in real estate investing.Has this process proven successful?

I agree with everything said in this post, it is a hospitality business and superlative customer service is a must. 

The issue we had is that over time, our sheets get mixed up with other customers' (cheaper) sheets, and we ultimately end up with an inventory of sheets that are not ours.

They claimed they didn't want to tell me that my money was not in the REIT for a month because they first wanted to figure out a solution to offer myself and other customers (red flag).

It comes with guides on how to ride the tubes, a crash course in local customs, places of interest, places to avoid, and holly cow it looks just like what they had in there heads of what a London "flat" would look like, so charming and so "Brit"..... 

Find one that can be custom to your needs, has flexible pricing, no long-term, high-cost memberships and excellent customer services to determine how to best market to your leads.

As a customer I would 100% want to see the outside.

That was enlightening information as his customer relations department has refused to provide any yardstick or timeline on redemption progress. 

I do wholesale or can custom look for something that fits your wants.

My personal relationship with D32 and its owners have been demanded by the delays caused  to buyers.4, Updates, I have been providing updates at my own financial and cost and maintained all clients communications, phone calls and customer service.