I have video and pictures of all the damages and had sent him the itemized list on 5th day of his move out, which is within 30 days.

Collecting rent statements, expense receipts, mortgage interest docs, and more—can sometimes feel like a full-time job in the weeks leading up to tax day.

Seems like you should not have to but showing they broke house rules leading to damage may help. 

This also leads owners to ASSUME simpler is better when it comes to management contracts.

Not a book, but Bill Faeth has a lot of free, good content on his site and YouTube videos.

What people want in this area of the business (STR) is humans.Look at the top STR coaches and they all say that the more you humanize your listing with personal videos and messages, the more you go up in revenue.

These also all have corresponding Youtube Videos on the Real Estate Rookie Youtube.

Do I receive video of my pre and post make ready?

Our property management company is 4 years old and nearly every lead we get is from referrals.

This opportunity means a lot to me, and I’d appreciate any leads, advice, or success stories.Thank you so much in advance for reading and chiming in.