Density is coming to the area which will bring foot traffic and potential consumers to make the commercial spaces on the ground floor worth owning.

Make it clear that you’re prepared to go to court, potentially jeopardize his license, or report him to consumer protection services—or at least make it clear you’re considering these steps.

Most businesses cannot pass the cost to the consumer anymore, because with costs even as is the demand has not been met.This has hit down to the employees, and their consumer spending.

Catherine id highly recommend spending a full day or two consuming youtube videos that specifically go into detail about this process, theres so much to teach and writing this whole thing out would literally be a whole book.

I've also thought about direct contact, such as door to door or cold calling, but door to door is very time consuming and doesn't have the promise of meeting the actual owner of the property, and I still haven't figured out how to get phone lists of potential leads.

Also hearing better than market results from those who are self managing as consumers continue to buck excessive fees by seeking to book direct.  

Dont tell your HML that you plan to occupy the property as HMLs cannot be done on occupied properties due to all the consumer protection laws in place. 

By catering to consumers’ demand for unique experiences that can’t be found online, malls are redefining the purpose of brick-and-mortar retail to thrive in the digital age.

As you said, they show up, answer questions about the local market, provide useful data when needed, and just are a general value add to the forums.I think it's fair for consumers to take what an agent says about the market with a grain of salt, but over time, their reputation for giving good info without the smarm wins.

Report them on every online consumer protection organizations and spread the word before they scam more people