What do you do to provide excellent customer service to your tenants?

I’d encourage you to research leasehold properties.

@Millie LeungRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

I talked to one of their investor customers that may have to deal with the Feds on this?  

my family situation had a lots of ups and downs.. lost a house drove a beat up volkswagon with no back seats for me and brother.But my dad also encouraged me to get into real estate he was always preaching that commissions is the way to go..

@Daniel KebedeRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

This time I called Rtr and they said, "we need to switch PM companies to "PM company B", we have had a lot of complaints and have been moving a lot of Rtr customers over to this new PM company for a few months.

I'd like to see how it turns out overall for builders & developers who do go that route, and if the county streamlines/encourages the process at all. 

Forget the attorney, where are the other customers?"

These systems help streamline operations, enhance customer service, and improve overall efficiency, making self storage management more manageable and profitable.