The address is 401 Travis St.

I have everything and all legit charges, but at this point I just need her to send me a forwarding address so I can send her the remaining funds. 

The listing agreement must include the following:* The agreement's valid date (must be signed within the past 30 days)* Brokerage and agent representing the owner* Signature from both parties entering the agreement* Full property address (including the unit number, if applicable)* Terms stating that you have exclusive permission from the owner to rent/lease the property"The problem is I am not a realtor or broker. 

I also mention that alterations like this is effectively a cancellation, and so close to the dates effected hurts my operation and should not be possible per cancellation policy. - Guest insists booking was made because of moderate cancellation policy.

So she did not pay rent for September ( she was supposed to pay it to the previous owner and the owner was supposed to send it to me, but the previous owner received nothing and she agreed nothing was sent ).Now she needs to send my information to her case worker to update the rent payment address and everything.

This needs to be addressed quickly and methodically. 

If you are showing monthly deposits of the same amount each month that are in the amount of a rent, you would need to show where that money was coming from and going to, as in which address it applied to.

@Kevin S.I am not sure if what you are describing addresses the OP's question. 

@Oli HarpsTo manage your Oakland 4-plex effectively, stay informed about the local market, build local connections, conduct thorough tenant screening, consider value-add opportunities, decide whether to self-manage or hire a property management company, network with local investors, plan for growth through scaling your portfolio, explore financing options, and stay informed about the local market through online communities and resources.

I still consider myself fairly new to this world, and I can say with 100% certainly the biggest battles are the internal ones, and this industry has given the pleasure of being forced to address several of my short comings, and continue to address them all the time.I find I get the most emotional when I get reactionary, so my constant focus is around honing and suppressing reaction as a whole both internal and external.Thanks for taking the time to write this up.