If you have to throw some money her way to avoid a conflict so be it, however I wouldn't base her recompense on market rates or competing bids as she had an exclusive inside contract with no formalized expectations.

I'm actually in the trades so I have no formal knowledge of finance.

The process of foreclosure is a formal one.  

I will write a formal letter and have it signed by the family member. 

I have had formal training in both, and have had a lot of experience with both my dogs and my tenants dogs. 

I've been advised against this due to the expense (but I haven't got a formal bid so maybe I will look into that).

Any formal lending institution will want you to have a stable (at least 2 years) income that they can underwrite to be sure you can repay the loan should you lose tenants.

FYI you can request formally with the company to remove it....I did and they denied it (for obvious reasons...cant let one guy slide or everyone will try it).  

Another piece of info that is important in this mystery is that a novice investor (I will call him George) made an offer to Mike but I don't know any of the terms of the deal or if there was a formal deal.

Her response was this (she attached a photo of her passport in the email):Hello Stephanie , Am glad as we are proceeding.I will be coming over to have a formal discussion with the company of my Investment Executive in about 4 week’s time and we will be staying until the whole project is completely in operation.