I am refinancing the 9.5% for sure and am in the process now. 

Our house is in the R2 zone (4 blocks off main) and the process to transfer the permit back in March was a breeze.

I am in the process of buying a property.

But it is time to scale back to give us more time to focus on our family and some other projects.So now we are in the process of selling 9 properties in Colorado and 7 properties in Ohio.

Have a process server physically give the notice of non renewal. and as Teresa said, try calling from a different number

They are lawyers so can appeal through the whole process essentially for free.

In the end it was a HUGE learning experience for me and I learned what NOT to do.

You may end up needing to go through the whole foreclosure process which can take a lot of time and cost a lot of money, and you may end up getting the property back in much worse condition than when you sold it, potentially with a squatter in it and months of lost rent, and in a worst case scenario you will be in a much worse position than if you had just sold it outright. 

I hope that makes sense as i'm trying to better understand how to go through this process the right way and increase my chances of approval. 

I'm trying to understand... you're doing well in a huge market.