You want a platform that has built in TCPA protections as well as a multiple communication channels besides voice such as SMS and email.

Direct communication with the builder has been the most effective method in my experience.

They don't understand how to price effectively, study the market, set boundaries with tenants, establish policies and procedures, communicate, and dozens of other things.

Communication is easy people.

And it also feels like I invested in a virtual company where there is nothing solid. 

She’s currently not paying rent, and while she has some health issues and no stable income, she’s been communicative and open to general talks, with a possible option to vacate through a cash-for-keys arrangement, though this might take around six weeks and some hard work.I plan to rehab the property and eventually rent it out, potentially to a Section 8 tenant.

I'm going to take your comments about the communication to heart. 

They will not communicate, they will not complete the agreed upon work, and they will run you around in circles.

There was no communication that was truthful.

Hopefully we get some better virtual furniture in listing pictures lol