You'll have to keep escalating this to get it resolved as the national PMC you hired is probably using poorly trained VAs who don't know/care/authorized to fix the problem.What do you mean about the, "undisclosed maintenance markup fees"?

I don't think rent to retirement can vet a deal any better than anyone else or you, they just have a bit of a system. but the new builds in Lehigh acres, Cape Coral, north port, etc are all garbage. septic systems, poor economics, low rent to purchase price ratios, you are banking on appreciation and buying at market. building direct is going to give you a competitive advantage on a 3 unit let's say worth 600,000 you are going to be 120k ahead than if you bought it through them. that's my analysis. if you are super lazy and too busy to make money and have millions to throw around then I'd recommend not thinking much about investing. but you can also invest in funds and be way omre passive than buying a new build from far away. but if you want to add real value then get involved and make it happen. getting wealthy isn't easy. you work hard for your money and there are build to rent developers like us that try to answer and add value to start buiding relationshipsl

Communication is very poor.

Investors often obsess over how to defer tax obligations and ultimately make poor investments due to being hyper focused on taxes.

Clearly, shes not happy and an unhappy tenant usually results in more issues down the road, and you can bet they'll be expensive issues. 

I don't like one-time fees for software (he also says you can't buy it without signing up for his mentor/coaching program) because as a one-shot deal support, updates etc are usually pretty poor. 

Even in HCOL areas, adding an ADU typically does not make sense because developing a single small unit is the most expensive residential development that exists.Adding an ADU is a lot of work (probably more than a brrrr but with worse return), has poor financing options, typically adds less value than the cost of the addition, and detracts something from the primary structure even if it is just yard and privacy.Good luck 

Their solution was for me to take over ownership of not one but five homes from Jeff's portfolio, all of which I had sold him and subsequently leased.Despite my being patently unfinanceable, the bank president placed a bet on me because I knew the homes, I knew the tenants, I knew what I was doing, and I was rabidly hungry.

Nailed it, the great moderation was extremely poor Keynesian economic policy.

That doesn’t make this course a poor investment.