Do you have internal staff that handles the marketing for tenants or do you rely on outside rental agents?

These tools reduce the need for a large management staff.

An STR hot tub is a completely different beast. 1) Hotels and fitness centers have staff that are checking chemicals twice a day to ensure the appropriate balance is being addressed, STRs do not have that luxury.2) You can educate your guests all you want.  

It's a full-blown business with staff. 

Professional Undwriter On StaffPace pays a professional underwriter to be on staff, over $250k per year I believe, just to underwrite everyone's deals, residential and commercial, for free.

The Onerent boots-on-the-ground staff are “contractors” who get paid $20-30 per showing or $60 per walkthrough/inspection.

Not sure about their staff in Indy but you can reach out.

If it's a larger organization, feel free to inquire about their different staff qualifications.2.

They generally have large portfolios allowing for in house maintenance and management staff along with a point person who is communicating with the local housing authority on a regular basis and has the ability to streamline operations. 

Some contractors are licensed but have no staff just them so they are exempt from work comp so if they injure themselves you could be on the hook.