Maybe they communicate differently but have good intentions.

It's more of a matter of preference in regards to time commitment, style of communication and access to tools.

If you educate them from the beginning and are proactive in your communication as problems arise, they'll feel confident in your management.

Be sure to create a system for yourself to log your communications with sellers or potential buyers for future reference.

Recently I was talking with a lender and after much communication back and forth I found out he did not have NMLS ID number and I was told he works 'under' someone else (within the company). 

There's no discussion of how to negotiate, how to read a contract, how to communicate with the other side, how to manage multiple offer situations, how to motivate a buyer to get off the sidelines, how to stage a vacation rental, figure out the STR laws, set up a lease ...

Definitely more work & communications than a long term tenant and you have to furnish the place of course. 

There are no communication restrictions, either - guests can contact you however they want.

If nothing else I take responsibility for that and will work to improve our communication systems between our franchisees, client success and sales team that's valid.As I have done before I'm a big fan of transparency and this forum, and will happily talk to anyone that has concerns about how we do business.

What do you mean by poor communication?