We discovered that some warning signs include consistent delays, a lack of communication, poor craftsmanship, and failure to meet agreed-upon milestones.

Everyone else that has booked (and in past) doesn't have a problem communicating.

Its much faster to communicate/discuss with others, e.g. my realtor and supporting trades.  

I'll add that this situation has been communicated to a local CPA/attorney for assistance and the plan is to hire this out but am asking here for additional background and understanding because I had not idea what the answer should be.If you are curious, the background of the question is this:   The depreciable basis for a condo that was sold in 2017 was calculated incorrectly from the it was used as a rental which started in 2009. 

Check for licensing, reviews, and communication.

They will provide an unbiased assessment of any potential hidden damage that could lead to long-term issues if left untreated.If the mitigation company deems repairs necessary, it's important to communicate this to the tenant and explain the potential risks of not addressing the issue promptly.

If you can sum it up in a picture, a spreadsheet and communicate all of that information, why not do it?

With Evolve at 10%, it's attractive, but you're still stuck with guest communications, finding the cleaner, stocking supplies, and overall general maintenance and boots-on-the-ground management of your property. 8/10 times I recommend my clients find professional management.

If they are paying on time, maintaining the rental, and communicating well, keep them!

I would suggest not just dumping it all on the title company and expecting them to handle everything with no communication from you.