My apologies, but I just couldn't let Bill's condescending remarks stand alone.

The wholesaler calls me as they pull off apologizing and promising to make up for the inconvenience.

Apologize if I wasn't clear.We've had great luck with appreciating values in tough areas.Best of luck,A

All answers are appreciated.I apologize if I'm not too savvy with all the real estate terms.Thanks in advance.

All,If this has already been answered, I apologize.

I apologize if this is a dumb question.

They apologized profusely about that saying that they did not even think about those implications and said that going forward they will do what is necessary to be home during normal hours when things are scheduled for repair.

I apologize for the long gap in between responses on this thread.  

We ran into him several years later and he apologized for his youthful behavior and told us he learned a lot of good things by renting from us and he was now in a good job and doing well.

Assuming that the W/D was in the unit when tenant signed the lease, I would:1) Apologize for the inconvenience and show them the HOA guidelines.2) Voluntarily reduce rent by an amount that you determine seems reasonable based upon what the coin-op machines are charging (some are several dollars per load, so could be in the range of $25-$100/month rent depending on the condo size and what the coin op charges.