They both take hard work, consistency, smart marketing, and good communication/organizational skills.

Start by communicating.

So try to communicate as much as you can through those 3 parts of your listing to optimize your performance on the airbnb search engine. 

'Despite attempts to communicate with the tenant since December, including two attempts to arrange key collection on the 29th, I've received no response.

Tenant is not present in the rental and has cut off all communication.

Communicate proactively.

It is all about communication.  

On the other hand, hiring a GC provides a one-stop shop with streamlined communication, experience, and expertise.

Property Management: If you plan to self-manage the property, set up a system for rent collection, maintenance requests, and communication with tenants.

The ethically correct thing to do would have been for Kirt to communicate to us during our initial consultation that we were not a good fit for the program given that we were already too advanced.