I get the sense that you have an axe to grind against PPR, but it is not due to anyone's actual fund experience.Conversely, what was the experience of virtually every buy and hold stock and bond mutual fund investor, or single stock investors, in that timeframe? 

Have you ever considered hiring someone that uses software (like Matterport) to 360 map and image your unit for prospective tenants to do virtual tours?

If you don't have a virtual assistant yet, I'd recommend getting one to help with things like tenant communications and coordinating contractors.

For a fact, they have a "postal address" (they do NOT name it "business" address, notice that... and btw, this is a bought virtual address, look it up, and y'all shall find plenty in the sea, and please, do not spend $1,000 or whatever, or worse, your precious, billable time = money on it. 

There have been at least 3 studies that show this is true for virtually every large city in the US (you can internet search this).- buy and hold is currently tough in San Diego.  

But I will absolute not value any virtual assets, decentralized or not.

I would love it to be local (rather than virtual).

Visit their office (or request a virtual tour) to assess professionalism.

As others have mentioned, the virtual accounts you can set up for each property was really intriguing to me. 

However, I expect for along hold, it will outperform virtually all other markets.