The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

One thing you might think of doing is having and promoting your own website to avoid the exhorbitant fees charged by the third party sites such as Expedia, Booking.com and Air BnB.  

Now they are charging $395 per 1031 exchange!

If it turns out that the tenant clogged the drain, we give them one warning and after that we charge them.

Most renters cannot (or will not) take proper care of a pool.So...if you decide to go for a pool property, make sure you have it maintained...and charge it to the tenant.

.* Additional Charges: Jenny requested that I deposit on her checking account an additional $20-25k for her to purchase furniture, which I refused because I thought it was very strange, opting to give my card # instead.* Work Quality: Jenny never showed up to the house, she sent 2 people instead, she never mentioned she would not show up herself, she never asked for approval to send two others instead, they did not complete the job, and there were multiple unauthorized charges on my card.* Receipts and Expenses: Once I brought to Jenny's attention that we were 20k above budget, she refused for days to give me the receipts, saying that I needed to give her my credit card statement first.

Maybe charges $100 or less. 

For all you know it a violent situation and she could get a judge’s order and you pry couldn’t/shouldn’t charge then. 

Tell him that you are running out of funds and you hadn't planned on the extra 20% he's charging on each bill. 

Charge a fee for the ESA.