From what I have researched they seem legitimate but the person I am working with is flakey, takes forever to answer questions so I thought I would see if anyone else had experience with this lender.  

Just my personal opinion - get a mentor or a person who already has good experience running STR business, preferably in your area (but not 100% required). 

I am still personally buying rentals but I am not expecting much in the way of cash flow at the moment.

There are some great meet ups in your area I'm sure and a lot of people at those meet ups are more than happy to chat and give ideas and answer questions.

The Importance of a Great Real Estate Agent: A Personal Paradigm ShiftI got my real estate license a while back, and I always heard people talk about the importance of "bringing value" as an agent or broker.

If you want to chat more let me know.

The customer service is obnoxious sometimes, the chat is eh.

they're not magic.are you going to in-person / informal meetups? 

I have a vision of building and developing mobile home communities in upstate NY that are vertically integrated to allow future members to choose from a catalog of homes, have them installed, provide them with financing options, and make the process of selecting, buying, and living in the community very smooth.Since this is my first time doing this, I would love to chat with an experienced mobile home developer on the following items:Zoning - navigating the zoning process to allow the community to be allowedStart up costs - I am a finance person who would love to better understand start up costs - septic / electrical / water / pads / roads / etcOn Going Maint Costs - in building our business case, I want to build a conservative financial model to capture all re-occurring expenses - utilities, landscaping, capex, septic clean out, etc.I know this is a lot, but would greatly appreciate talking to someone who is an expert in this asset class!

Would love to chat some time about your goals.Another good place to check out are some of the local REI meetups.