Especially in the real estate rental sector, I like to say "Be polite through hospitality, but be harsh on Business"

Stick to the facts which have lead to the eviction that you can prove (rent was not paid), don’t waste the courts time with any other drama.

Those we also give to our know resources that stick with us, not to the free agents who haven't yet signed a buyer's rep.Sounds harsh I know, but that is often the reality of the situation as I see and experience it.

When you focus on your profit, you ask for a bad review and harsh treatment from the algorithm.

This is a cold, and harsh world, and we're right at the start of it.

Some of your requirements come across harsh.

Looks like Tim and Ezekiel have provided a bunch already...What are costs associated with snow/harsh winters?

There will be drama. 

Buy Box is set, class neighborhood is set (C+/B-) and rules are set.It is working well and I don't have most of the drama the other hosts I talk to have.

After I joined there was one very specific, honest review by Zach Harsh and boy did he get slandered for it.