Upon arrival I noticed the curb appeal and thought it was overdone (of course, I initially didn't say anything to the owner).

We packed up and drove cross-country, arriving in Ohio on Christmas Eve in 1991.

--reach out and thank them upon getting the booking and ask if they have any questions--send a "Welcome" email or automated message during the week prior to arrival--reach out the day after arrival to ask how everything was the first night and ask if there is anything that the property needs--reach out at the end of the stay (that morning or within 24 hours) and ask how everything was, anything to improve, anything to add to the house and then offer an incentive for returning guests.My 2 cents,Mike Absolutely stay in your place as Mike said.You will see things the cleaners will never let you know about.We stayed in our PF will putting up the Christmas decorations and found a cracked plastic shelf in the fridge. 

They want to secure housing before they arrive.

I arrived at the next stop with 48 minutes to spare.

I did just have my first GVR guest (arriving 1/14) ask me for one additional bath towel and face towel for each of the 3 guests.

I know of no RE investor that had RE before the crash that did not exit that would agree with your statement including this investor.  

Especially now that consumer awareness and knowledge is at an all time high, expect the consumer to arrive at this same conclusion and ultimately demand this.

Due to 21 and 22s boom in MTR/STRs in Eado/Third Ward, this was flashing all types of crashing signs and you dove head in first. 

@Chris Morris have ALWAYS seen bad "deals" from rookie wholesalers that really don't understand what they are doing to provide value to the industry.It's getting worse because the real estate market has recovered from the 2010 Crash, yet many are still using tactics & methods developed during this time.Everyone in the industry needs to go back and look at what was being done BEFORE 2010 and start using those methods, updating them with current technology.