Below is a link to the rent assistance program in Canton, Ohio; I would collect the current rent from the family and then provide them with this resource for help with future payments. 

If you haven't already done so, consider contacting your insurance provider to add your property manager as an additional insured today.

Do you provide references?

Hi Joan - Not sure your question here but if you are able to provide more info, I may be able to provide some insight.

There is some really great landlord software out there that also provide really great support.

Each housing authority (HA) provides a voucher amount determined by bedroom and some further define it by zip code or city within their covered area.

In this manual (which I assume could be modified to provide to tenants) I include all the financing information (which you would not include for tenants) bank accounts, mortgage accounts, payment information, and mortgage payoff), a list of the contractors, what each contractor does, a list of upcoming planned or necessary repairs, and a copy of all leases associated with the property.

As a licensed contractor, I can provide insights to make sure you’re getting the best value and quality for your project.

But not sure the solution which is to provide me teaching/training on how to get off market deals is something I can’t learn without a mentor.

For legal, we can provide you a list of attorneys out there who do this and my recommendation is to interview them to see which one you feel works best for you.