The bank will likely (but you can never be 100% sure) call for "highest and best" in the event of multiple offers at full / near (+ or -) asking price.Tip: Good communication between REO realtor and listing agent/bank = CRITICAL!!

As to REIA schedules, it's not critical that you get there on time. 

Can you provide me with some constructive criticism to make future calls better?

The operator you go with is critical for a chance of success.  

@John Thedford I am saying this with no intention of being offensive, but your ignorance is clouding your critical thinking. 

However could you help me prioritize some critical questions to ask via some sort of a list?

Some mission critical info, Robert.

There is also the distinction between passive custodians such as listed on the nuwireinvestor page referenced and advisory firms that implement and support plans offering checkbook control.I strongly applaud your desire to have the IRA piece figured out before pursuing opportunities, as that is critical to your investing success as well as IRS compliance.Check out a handful of companies, both on the passive custodian and checkbook control side of the equation.  

This report became our scope of work and a critical part of our investor program.  

Figuring a reliable ARV is the most critical step before making any offer.