Your best option is to terminate the current manager and switch to one with better processes and communication.

If they do, your best bet is a local community bank that funds these types of properties.Another option is a private lender but that money will be pretty expensive, as mentioned 10%  + 

You might have other options to explore to drum up liquidity (HELOC, Margin Loan, Policy Loan, etc) that can supplement your HYSA in the DP.

I would also ask them about cash for keys since I would initially offer the tenant this. 

@Andrae S Wiggins recommend you upgrade your BP membership to Pro to access the BP Calculators to evaluate rental purchases.Play with the numbers to figure out the purchase price that gives you your target ROI.That's the number you'll need to make an offer at, NOT what the seller is asking.Yes, you will get a lot of rejects, but whoever said investing was easy?

They look to have some success with taking deals full-cycle and currently have a sun belt multi-property offering that I'm researching.

It will depend alot on the number of beds offered and the size of the home overall; do you have enough indoor and outdoor seating for 9 guests?  

If the issue continues, consider offering a formal payment plan or seeking legal advice.

We stay in contact with this agent and I guess she made a couple of verbal offers for us after the agreement had expired. 

But the ‘investors’ funding letter in black & white says ‘this offer is considered cash’ & it’s signed by Nick Raimondi of Insula Capital Group, a private lender for Real Estate Investments.