As for ARV, check out comparable sales (comps) on sites like Zillow or Redfin, or talk to a local realtor for a better idea of what similar homes are selling for in the area.

I had been through so much hassle already with the other banks that I wasn't in the mood for a bank that looked as if it would likely have sales reps with newborn babies crying in the background. :) I wanted to go with Chase bank too for the same reasons you did, however, my attorney warned me that he has had multiple clients who had to go through endless hassles to accomplish their goals with them.  

We were interested in rolling money from a sale of a triplex into a larger property.

It’s a sales pitch for you to invest with them at extremely lucrative rates for them.

In the years that I've represented primarily BUYERS, I find that there has been challenges navigating transactions where the seller is a For-Sale-By-Owner (FSBO) AND inexperienced in handling a real estate transaction.

This is great to learn @Katie Accashian   I just spoke with FF rep yesterday and of course they were heavy on the sales pitch to get me on there.  

If you are looking to work with a STR focused realtor that probably has the most STR sales in the area, is an STR investor himself, has a STR property management company and assists with staging if needed, and can give you a true pulse on the market, I recommend reaching out to @Josh Green.

There's not a good reason to not ask for the allowed rent, the tenants portion generally is based on a percentage of their income not a percentage of rent. 

They are just a highly structured form of instalment sale.

I am currently in the corporate world-tech sales and wanting to accelerate this business but taking a different and more complex route.