.* No calls accepted to review receipts: I have asked Jenny several times for the last 3+ weeks to get on a call to review the receipts and all of the items that are in the house, I have given her several deadlines to resolve the issue, she has never accepted any of my invitations to join any calls despite me pleading her to do so as my credit card payment is now due and has a 29.99% interest rate if not paid.I have found several people that were also affected with just 2 facebook posts.

There is a lot more to it than the rate.

Purchase price: $81,000 Cash invested: $30,000 I acquired this property at an 11% cap rate, which provides strong immediate cash flow.

Are you attractive tenants that meet your screening criteria readily and keeping them as long as you budget for (vacancy rate)?

Laundromats are open to the public, and if the local neighborhood has a high crime rate and transient population, those can be potentially expensive problems that can affect your business.

I started at $500 over LTR rates and bumped it up $50 in between each tenant until I felt like I hit the ceiling. 

My gross income is a bit less than $7k (and I'm renting near top of market rates) with minimal repairs ($2k/y), but...1.

Then I mail a very simple handwritten letter and usually get north of a 30% response rate.  

I did a quick look and violent crime rate almost double that of Illinois as a whole. 

I'd offer to pay more in commission than what you think is the "going rate" (not your exact words but what you are wondering) on my first deal or two with agents so that they are enticed to work with you.2.