Communication is easy people.

Document every communication in writing!

Just communicate your decision with empathy.

I kind of gave up on Stessa, just do not have the time to deal with ongoing computer issues and constantly not being able to communicate with a company.

This company charges 15% on top of any maintenance requests in addition to their normal fees but all I need to do is approve the estimates - they do all the work/communication with the contractors.Recently my PM sent me a few maintenance requests: a $1400 to fix some plumbing in a bathroom (clogged and leaking - contractor says they need to cut the pipes, reroute and replace some plumbing, recaulk.

Upon contacting Rent to Retirement, we were told by the rep that Delta "cut off" communication with Rent to Retirement and if we choose to continue with Delta Build, we will have to resolve issues with them ourselves as Rent to Retirement can no longer speak on our behalf.

It has to do with the professional way you've handled yourself, the good communication with our team and the fact that you are closing your first house with us.  

Sure there were communication challenges and that’s where I stated they and their affiliates can improve on.

Not to get too into the weeds, when you are face to face with someone, you can watch for mannerisms and non-verbal body language. 

Openly communicating the selling process can help alleviate their fears and ensure a smoother transition.● Transparent Communication.