We just really wanted to see if we can get something back because they are really bad at the job and have cost us many thousands of dollars (if not more).   

Used PSI last year, they did a bad job, the snow wasn't even bad last year and with several attempts asking them to do better within the terms of the contract, they still sucked. 

Nice job!  

Then he is going to hire subcontractors to do the job and you are going to pay them for that work as well.  

Sometimes life happens faster than you think (weddings, job changes, market shifts), so it helps to know your break even point in case you need to move on sooner rather than later.

Unfortunately, I have to answer unknown phone numbers due to my job role.  

After that's under control, focus on increasing income through additional work at your current job, taking on a side hustle, or finding ways to increase income on your existing rental.At the same time, educate yourself.

But as said above it is not an easy job and the salaries are not great working for someone else. 

Licensed contractors have more of their "shtuff" together and thus are better at their job and naturally will cost more.

With the future being so uncertain I realized there was a need to do more than just rely on my job for financial security.