I know our numbers need to be reviewed but I was hoping to get more guidance on what others have done (or would do) in situations like this, minus the sex offender and neighbors of course.

Happy to review what you have and advise if it could work.

Look at the current reviews and see how people feel about the place.

Quote from @Roger Flot: I was reviewing some renovated listings in my area and one indicated that even though the house was originally built in 1920, because of all the renovations bringing the house to current code, that you could get 2024 rates on insurance. 

Important resources(articles, books, podcasts) to review?

There were only three reviews about them on Yelp and they were negative as well.

1) Review reports but always trust your gut.

However, I read some bad reviews about them. 10% service fee from landlord, plus 8% from tenants.

Also, there may be a very good investment channel that reviews cash on cash return in Lynchburg, InvestLYH. 

It's likely a scam anytime they sound like AI or the grammar is weird or they use the word "kindly", if they ask for you to respond to them off-platform, if they say their employer will pay for it, if they ask if the dates they've specified are still open (when they can clearly see they are open on your calendar), if they ask for a video of your property (they probably want to set up a duplicate listing with your photos and video and scam others out of money), or if they want a long term booking and they have just joined the platform and have no reviews (could have been evicted from somewhere else, and hope a newbie will let them in with no background check, they'll end up not paying or credit card is bad).