@Adam BartomeoAny recommendations for the collection agency?

Anything beyond that is going to take some blocking and tackling (reaching out directly to local companies like solar farms, construction, medical staffing agencies, etc.).

It’s disorganized, lacks any agendas, materials, or content.

Typically, co-op's are less valuable than condos for a number of reasons such as supply/demand, lack of investor interest, older units, estate planning issues, financing and board policies. 

Once you file your 2nd year of tax returns, you may now be able to qualify for Agency Loans (FHA/Conventional).

This is primarily what makes their work product substantially lacking in correct English grammar, legal protections, timely professionalism and many other ways any Securities Attorney will point out to investors.

Have you talked to any social service agencies about this yet?

Thats why you see lack of ADA compliance in small businesses.  

The lack of awareness of the risks is easily observed in posts written every day in these forums. 

Forget collections agency.