People like to rent from a person not a 'brand', it's more personal.

Quote from @Max Emory: Hey @Heidi Kenefick, for your master accounting software I recommend QuickBooks Online.

You can find online which larger institutions are buying in a specific area and try and reach out to them.

You add your coverage yourself online and can see all your properties listed on one screen to manage them.

So...Assuming we're considering the advantages for American's to invest in Japan, I personally think it only makes sense in a select few situations. 

Call a different number you found online associated with the same company, etc. 

But the risk to the seller on this deal is immense you have a guy tying up a property who has no ability to close it and then sell it to whoever will give him money and that person could be nefarious get into title rip rents could give 2 craps about the sellers credit etc etc..

There are quite a few solutions out there so that even the most tech challenged person can pay electronically.

Here in AZ you can look up the personal representative as they are appointed.

Personally see these laws sweeping the nation..