Changes to the custom search are easy to make.

It can also handle inbound customer service calls & converses like a person rather than a robot.

UPDATE: I asked PriceLabs help about this, and they can do some work on their end to tailor a comparables set for the customer, so I am pursuing that.

I also paid like 5k to have it all custom built out for our specific use. 

In an age where any and all data is $$$, how does your company guarantee that all my work, time and energy driving around and cataloging all these distressed properties, won't be wrapped up and later sold as "Leads" to other investors or companies to sell? 

You will spend your ownership of its faults paying with your money, peace of mind and energy.

I'm going to talk to customer support with both companies again, but thought I'd check on any thoughts from those who might have had personal experience with either company or changing programs in general.

Focus your energy on finding someone new, not punishing someone for a few dollars.

I could pay a regular marketing firm to build a site, but since so many STR owners have this need, I have to imagine there's an off the shelf option rather than having a custom site built.

Even deleting the Builder left me 30% higher than I expected on this small, custom home.