So with a phone call you have an opportunity to make the right impression to start off the engagement in the right direction. 

You need to drill down deeper, R-2 is single family as well as R-3 and R-4, they are multi family in the sense of being more than one unit, R-1, but the federal designation does not change until there are 5 units or more.

The management LLC does literally all management activities-- hire PMs, hires contractors for renovations, hires the legal experts for other stuff, buys STR furniture, hires interior designers for STRs, hires pest control, etc.

What I'd bring to the table would be researching and sourcing properties, cash for down payments and other expenses, and design and some finishing material sourcing.

Websites like Architectural Designs, Houseplans.com, and The House Designers are popular choices among real estate investors and builders.

@Noah Bacon, does the tool kit include design, pricing, bidding, and management features or just the HD Elite discounts (which for some reason do not kick in for me)?

I’d like to point out that when you buy a property in another market for use as a short term rental, you can designate it as a vacation property and only need to pay 10% down.

It will have to be professionally designed. 

A common rule of thumb is to budget around 1-2% of the property's value annually for maintenance.Management Fees: If you plan to hire a property manager or use a property management service, factor in their fees as part of your operating costs.Contingency Fund: Always include a contingency fund in your budget to account for unexpected expenses or fluctuations in operating costs.Financial Modeling Tools: Consider using financial modeling tools or spreadsheets designed for real estate investment analysis.

Ordinances and codes can be complex and lengthy, I would recommend engaging an architect to assist and give in-depth analysis.