You have to be careful in what services YOU are performing.

Operating procedures- if not documented and performed, none of the above matter. 

Beautiful area.

The only permissible scenario is account holders can perform maintenance work that does not increase the property's value.

My wife and I live in Santa Barbara, CA and love spending time outside in this beautiful city.   

Properties with a purchase price under $500,000 may not see as significant benefits, but we have performed studies on properties with a purchase price as low as $150,000, so it’s really a case by case basis.Properties in which you intend to hold it for a short period of time:If you plan to hold the properties for less than 5 years, you may want to consider depreciation recapture.

Perform the same task in each app to ensure a fair comparison.Load a property with pictures and details.Market that property.See what your marketing looks like from the public's perspective.Submit a fake application to see how easy the process is.Run a credit/screening report on yourself.Enter a maintenance request, assign a vendor, and attach a fake invoice.Enter charges to the tenant's ledger.Enter recurring charges and automatic late fees.Sign documents electronically.Run owner reports.After testing a few apps, one should clearly stand out.

Memphis is actually one of the places I ended up buying into so I'm hoping it performs the way you're describing!

My question is, how do you guys typically evaluate real estate agent performance?

This is a company that will perform scheduled inspections of your rental property to identify deferred maintenance needs, dubious tenant activities (say, illegal pets, bad housekeeping, failure to change HVAC filters etc).