We very rarely give compensation or credits to our tenants.

He stated he doesn't want his credit report to take any more hard inquiries.

Logify is a terrible product but you PM should have something similar for you to see this info.

They run your credit report to start so I did not love that.  

This honestly isn't terrible for being out-of-state on your first reno, but expected.

I, of course, feel terrible about the situation and would love to help if possible.

., 900 SQ FT is TINY, I live 10 min from there and will not touch it .36k gross so about 20k net, ( MAX ) all in 375k, TERRIBLE deal 4% net , again terrible

We fired the first PM that PLACED her because they did a terrible job.

You may also want to look at a cash out refinance to eliminate one or more Heloc or a few credit cards to lower your DTI and outgoing monthly debts.A heloc is a risk since its an open end mortgage like a credit card which carries a higher risk versus a 30 year mortgage. 

The loan can be called, but in the 45 years I have been doing this I can only recall a handful of cases and it usually was Credit Unions or private money lenders.