I also own another unit in the same building, and no other tenants have ever complained about inadequate heating.I’ve advised her to keep the heat on 24 hours a day, as the lease specifies that the tenant is responsible for paying for heating costs.

Make sure to shop around for the best rates and terms.Find the Right TenantsOnce you’ve purchased the property, screen tenants carefully to ensure you find responsible individuals who will pay rent on time and take care of the unit.

EXCELLENT response to the question. 

The kindness and humor of the responses is comforting in a field where there is very little down time (currently as I get it established) and you all "get it".

Hi Gavin,This is fairly common, and it’s great that you’re thinking ahead about how to handle utilities responsibly.

.- The reality is this depends on each individual caseworker.

Thanks for all the responses!

I sincerely appreciate the thought and effort you are putting in to your responses and I mean no disrepect. 

Made a response to another post. 

I was told the investor pays to lease out the entire flat for 6-12 months and then sub-leases the individual rooms for a profit.