In each market I operate in I have someone available for showings this person is usually my runner who is responsible for quality control and restocking inventory but I've also used a cleaner for this.

Have you ever needed support and how responsive were they? 

None of these reasons are sufficient to justify a failure of fiduciary responsibility. 

It’s a month to month contract so I am trying to find a solution to see if they take a lower monthly fee .Thank you for your response!

But get them and the family staying in the home both on the lease since the insurance is paying the rent, but the family is usually responsible for the deposit.

You really want unbiased investor advice so I would focus more on the responses that are from investors (or anyone) living in one area in their bio, but telling you about another area that the invest in where they have no vested interest.It's not to say that all agents are spamming, most is pretty reliable advice on their area, but it's still to be considered with a grain of salt.You are giving everyone too wide a scope to help you - anywhere in the US, and then limited to the Midwest (huge), and others.

no one - not an agent, a wholesaler, a contractor, an appraiser - is going to take any responsibility whatsoever for anything. 

Thank you for the detailed response Nathan.

That said I would start negotiations billing back the full amount of the job to the tenant per their lease agreement and responsibility for the install.

Disclaimer: I did ask this to the lawyer who formed my LLC but he has been slow to reply so I thought to ask this group.